Olinbuy — Fashion, Skincare & Cosmetics Online in India

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Get to Know Us

About Olinbuy

Olinbuy is an Indian e-commerce destination for fashion apparel, skincare, and cosmetics, built for shoppers who want quality essentials without the runaround. We're based in Phagwara, Punjab, and we deliver pan-India.

What we sell

How we work

Every order is checked before it leaves our facility, and we work with trusted courier partners to get orders to you anywhere in India. Payments are secured through Razorpay, and for Cash on Delivery orders we ask for a small advance to keep things fair for everyone — see our Payment Methods & COD page for details.

Get in touch

Have a question before you order, or need help with something you've already bought? Message us on WhatsApp at +91 73408 01543 and our team will get back to you.

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Terms & Conditions

These terms govern your use of the Olinbuy website (olinbuy.in) and any purchase you make with us. By placing an order, you agree to the terms below.

Orders

Placing an order is an offer to buy; we confirm it once payment (or the COD advance) is received and stock is verified. We reserve the right to cancel an order — for example if an item is out of stock or if we suspect fraud — and will refund any amount already paid.

Pricing

Prices are listed in Indian Rupees (INR) and include applicable taxes unless stated otherwise. We may update prices at any time; the price at checkout is the price you pay.

Cash on Delivery

COD orders require a 20% advance payment via Razorpay to confirm the order. This helps us keep COD available for genuine buyers. See Payment Methods & COD for the full policy, including cancellation and return charges on COD orders.

Product information

We do our best to display accurate colours, sizing, and descriptions, but slight variations (screen display, batch dyeing, packaging updates) can occur and are not considered defects.

Intellectual property

All content on olinbuy.in — including images, text, and logos — belongs to Olinbuy or its licensors and may not be reused without permission.

Limitation of liability

Olinbuy is not liable for indirect or incidental losses arising from use of the site or products purchased, beyond the value of the order itself.

Contact

Questions about these terms can be sent to us via WhatsApp: +91 73408 01543.

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Help & FAQ

Where do you deliver?

We deliver across India from our base in Phagwara, Punjab.

How do I track my order?

Message us on WhatsApp with your Order ID and we'll share the latest status and tracking details.

What payment methods do you accept?

We accept cards, UPI, net banking, and wallets through Razorpay, as well as Cash on Delivery (with a 20% advance). See Payment Methods & COD.

Can I cancel or change my order?

Message us as soon as possible after ordering. We can usually cancel or edit an order before it ships; once it's dispatched, our Return & Refund Policy applies.

How do I return or exchange an item?

See our Return & Refund Policy for eligibility and steps.

I run a store — can I stock Olinbuy products?

Yes — take a look at our Wholesale Program, Reseller Network, and Boutique & Bulk Orders options.

Still need help?

WhatsApp us at +91 73408 01543 and we'll sort it out.

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Wholesale Program

Buying in bulk to stock your own store or supply your customers? Our Wholesale Program offers tiered pricing on fashion, skincare, and cosmetics for registered wholesale buyers.

How it works

Get started

Message us on WhatsApp at +91 73408 01543 with the subject "Wholesale Enquiry" to start the conversation.

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Reseller Network

Sell Olinbuy products to your own network — on social media, WhatsApp groups, or your own storefront — and earn on every sale as part of our Reseller Network.

What resellers get

How to join

Send us a WhatsApp message at +91 73408 01543 to apply and get set up with reseller access.

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Boutique & Bulk Orders

Running a boutique or planning a bulk purchase for an event, gifting, or corporate order? We can put together a custom quote based on quantity, categories, and delivery timelines.

What we offer

Request a quote

Share your requirements over WhatsApp at +91 73408 01543 and we'll get back to you with pricing and timelines.

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My Orders

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Shipping & Delivery Policy

We dispatch orders from our Phagwara, Punjab facility (399, Plahi Gate, Hoshiarpur Road, Phagwara, Kapurthala, Punjab 144401, India) and deliver across India through trusted courier partners.

Delivery time

Orders are typically delivered within 5–7 business days from the date of dispatch, depending on your location and the courier serving your area.

Shipping charges

Shipping charges, where applicable, are shown at checkout before you pay.

Tracking your order

Once your order ships, message us with your Order ID on WhatsApp at +91 73408 01543 for the latest tracking update.

Delayed or missing deliveries

If your order is delayed or hasn't arrived within 7 business days of dispatch, let us know on WhatsApp and we'll follow up with the courier on your behalf.

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Return & Refund Policy

We want you to be happy with what you've ordered. If something isn't right, here's how returns and refunds work.

Eligibility

Returns must be requested within 3 days of delivery. Items should be unused, unwashed, and in their original packaging with tags attached to be eligible for return.

How to start a return

Message us on WhatsApp at +91 73408 01543 with your Order ID and the reason for return, and we'll guide you through the next steps.

Refunds

Once a returned item is received and checked, refunds are processed within 5–7 business days to the original payment method via Razorpay. For Cash on Delivery orders, the advance payment is refunded per our COD policy — see Payment Methods & COD.

Cancellations

Orders can be cancelled before dispatch by messaging us on WhatsApp. Cancellation and return charges may apply to COD orders, as outlined in our COD policy.

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Contact Us

Have a question about an order, a product, or anything else? We're happy to help.

Phone / WhatsApp

+91 75085 09080

Email

Olinbuy.india@gmail.com

Registered address

399, Plahi Gate, Hoshiarpur Road,
Phagwara, Kapurthala,
Punjab 144401, India

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Payment Methods & COD

We offer a range of secure payment options so you can pay however suits you best.

Online payments

Cards, UPI, net banking, and wallets are all accepted through our payment partner, Razorpay. Your payment details are handled securely by Razorpay and are not stored on our servers.

Cash on Delivery (COD)

COD is available on eligible orders, subject to a 20% advance payment made via Razorpay at checkout to confirm the order. This helps us keep COD reliable and reduces fake or fraudulent COD bookings.

Questions about a payment

Message us on WhatsApp at +91 73408 01543 with your Order ID and we'll help sort it out.

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Privacy Policy

This policy explains what information Olinbuy collects and how we use it when you shop with us at olinbuy.in.

Information we collect

How we use it

We use your information to process and deliver orders, provide customer support over WhatsApp, and keep you informed about your order status.

Sharing

We share order and delivery details with our courier partners and payment details with Razorpay only as needed to fulfil your order. We do not sell your personal information.

Your choices

You can ask us to update or remove your personal information at any time by messaging us on WhatsApp at +91 73408 01543.

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